COVID 19 Procedures & FAQ
Booking and Payment
A 25% deposit will be required to confirm your booking with the balance payable 8 weeks before arrival.
It is strongly recommended that you take out travel insurance to cover all reasons for cancellation including Covid. This cover is offered by many travel insurance policies.
Arrival and Departure
Arrival time is 4pm. If the property is ready earlier, I can let you know by a text message. Departure will remain at 10am but I must ask that you adhere to this.
On departure I would ask that you place the duvet cover, sheet, and pillowcases in one green laundry bag (on top shelf of wardrobe) and all the towels and tea towels in the other. Mattress and pillow protectors can be left on the bed and I will remove them after your stay. Leave the bags in the bathroom.
Cleaning and Sanitising
The property is cleaned in accordance with guidelines and best practice. Details of these are available together with the Covid risk assessment if required. I do provide bottles of hand soap and washing up liquid and will also provide a small bottle of hand sanitiser if required.
Meet and Greet
I do meet and greet my guests on arrival.
The welcome pack does include items like tea, coffee, and sugar in small glass jars that I have filled from larger packets. There is also a range of oils and condiments. If you would prefer that these items are removed please let me know together with any other items from the list which I will provide.
Please let me know if you are feeling unwell and need to return home and if there is anything I can do to help.