Booking and Payment: Provisional bookings can be made with our online form, by email or by phone. Please see our Booking page for details.
A cleared deposit of 25% is required by bank transfer (preferred method) , credit card or personal cheque to make a confirmed booking.The balance is due 8 weeks before arrival. Payment in full is required for all bookings within 8 weeks of arrival. Payment can be made by bank transfer (preferred method) , credit card or personal cheque (details provided on request). See below re Covid 19.
At the time of booking the following information will be required to complete my registration form regardless of the booking platform used.
Name and address of all guests. Lead booker e-mail address and contact telephone number.
Cancellation: If you cancel your booking up to 8 weeks before arrival the deposit will be refunded less a £35 administration charge. If you cancel the booking within 8 weeks of the arrival date the booking value, or rebooking value if less, will only be repaid, minus a £35 admin charge if we are able to re-let the property. We therefore strongly advise obtaining comprehensive insurance to cover the possibility of cancellation. All refunds will be repaid by BACS unless you prefer it be refunded to the card you paid with. If we cancel a confirmed booking, our liability, is limited to the return of all payments received.
COVID-19: If you are unable to take your holiday because Government lockdown on a national or local level prevents you travelling you may either change your dates, take a credit voucher equal to the amount you paid, or receive a full refund. If you choose to reschedule your holiday this will be at the rate applicable for the new dates.
If you are unable to travel because one of your party has contracted Covid 19 or been notified to go into isolation normal cancellation terms will apply. It is therefore strongly recommended that you take out the appropriate travel insurance which some companies are now offering to cover this Covid 19 scenario.
The balance payment for 2021 bookings will temporarily be due 2 weeks before arrival, to have a clearer idea of travel being possible. The decision to remain open will be based on Welsh Government guidance.
Internet Mobile reception and TV: WiFi is provided in the Coach House but we cannot guarantee the service for circumstances outside of our control. The mobile signal is improving but getting a signal depends on the provider you use. Use of the land line telephone in our house is possible if required. The freeview satellite TV signal can also be affected by our rural location.
Occupancy: The property is designed for 2 adults but a small baby is welcome provided you bring the necessary cot etc. No pets. Each booking should be in the name of one person who will be responsible for the actions of all members of their party.
Smoking: We operate a strictly non- smoking policy, including e cigarettes.
Breakages: Any breakages beyond reasonable wear and tear will be charged at the cost to replace. Please notify us immediately so that we can rectify the situation without delay.
Problems with the property: Any problems with the property must be notified to us immediately in order to give us time to rectify. In these cases access to the property will be required.
Washing and Drying clothes: Available in the main house and charged at £5 per load.
Electric Cars: We do not have a dedicated charging point for electric cars. Charging your car from our electrical supply will be at our discretion and incurr a charge equal to the cost to us of the electricity used.
Cleaning: Please leave the property in a clean and tidy state. We reserve the right to charge for additional cleaning which we consider to be outside the norm.
Longer Stays: For stays of 14 days or more a linen and towel change will be done every 7 days along with an optional clean.
Arrival and Departure: Arrival time is from 3pm (4pm currently due to extra Covid cleaning) and departure no later than 10am in order to prepare for our next guests. Please enquire if you require an earlier arrival or later departure.
Losses: We cannot accept liability for any loss damage or expense of any kind sustained by a member of your holiday group in connection with Aberyscir Coach House, whatever the cause might be, including negligence, except where such loss, damage, or additional expense is the result of proven negligence of ourselves.
Force Majeure: We cannot accept liability or responsibility for any alterations, delay or cancellation or any other loss or damage caused by war, civil strife, terrorist action, industrial disputes, fire, sickness, bad weather, livestock, epidemics, pandemics, acts of any government, or public authority, changes imposed by re-scheduling of airlines, ferries or any event outside our control.
Variation: We reserve the right to make reasonable amendments or additions to these terms or conditions without notice.